Who we are
Hal Kennedy provides online relationship counselling and coaching for couples across New Zealand and internationally.
If you have any questions about this policy, contact relationships@outlook.co.nz.
Privacy Policy
How we collect, use, and protect your information.
This policy explains how Hal Kennedy handles personal information submitted through this page.
Last updated: March 3, 2026
What data we collect
When you use this website, we may collect:
- Contact details you submit (name, email, phone number, message content).
- Technical website data such as browser type, pages viewed, and basic device information.
- Analytics event data used to understand website performance and traffic patterns.
How we use your data
We use personal information to:
- Respond to enquiries and discuss counselling options.
- Provide and manage requested services.
- Maintain website security, reliability, and service quality.
- Measure site performance and improve user experience.
Legal basis and consent
By submitting information through this website, you consent to us using your information to respond to your enquiry and provide requested services.
We process information only where there is a clear service purpose, consent, or legitimate operational need.
Cookies and analytics
This website uses cookies and analytics technologies, including Google Analytics (GA4), to understand site traffic and performance.
These tools may collect anonymized or pseudonymized usage data. You can manage cookies through your browser settings.
Third-party services and processors
We may use trusted providers to operate this website and process enquiries, including:
- Cloudflare (hosting, performance/security services, and the Turnstile anti-spam check on the form).
- Email and form infrastructure providers used to deliver enquiry notifications.
- Google Analytics for website performance reporting.
These services process data only as needed to provide their functions.
How long we keep data
We retain enquiry information only for as long as needed to manage communication, deliver services, and meet legal or operational obligations.
When information is no longer required, it is securely deleted or anonymized.
Your rights
You may request to:
- Access personal information we hold about you.
- Correct inaccurate information.
- Request deletion of information where appropriate.
- Withdraw consent for future contact related to your enquiry.
To make a request, email relationships@outlook.co.nz.
Policy updates
We may update this policy from time to time. Updates will be published on this page with a revised "Last updated" date.